Peel Vision collects personal information about individuals for a range of purposes to enable it to carry out its
Who is collecting your personal information?
Your personal information is being collected by Peel Vision. Our contact details are above.
Collection of your personal information
Your personal information is collected:
• from you when you make a booking, when you provide medical information to us during a consultation, and
sometimes by way of photographs taken for clinical purposes,
• from relatives and/or carers who may provide additional information relevant to your healthcare,
• from third party service providers, including GPs, Optometrists and pathology companies,
• from Medicare, DVA and/or your health insurance provider.
Authority for collectionAs a health service provider, we are required to collect and keep medical records of patients receiving services at
Why does Peel Vision collect your personal information?
We collect your personal information in order to provide health services to you at our facility.
What would happen if Peel Vision did not collect your personal information?If Peel Vision does not collect all your relevant personal information, this may pose a risk to your health as we will
be using incomplete information to make decisions about your care. It may also impact your ability to claim refunds
from Medicare, DVA or your private health insurer.
Who will Peel Vision disclose your personal information to?We disclose your personal information for the purposes of providing a health service to you. For example, we
disclose your personal information to other health service providers (e.g. your GP and/or Optometrist) and our staff
involved in your care or providing administrative support. We disclose your personal information to Medicare, DVA
and your private health insurer for billing purposes.
Access to your personal informationContact us if you need access to, or seek correction of, personal information about you that Peel Vision holds.
Privacy complaintsContact us if you wish to know how you may complain about a breach of the Australian Privacy principles and how
Peel Vision deals with complaints.